Payment & Refund Policies

Enrollment in Glacier Gymnastics programs require payment at the time of registration.

Installment payments (when applicable) are due upon the listed transaction date; and in advance of services.

Overdue accounts are subject to $20/month admin charge.

Please speak with Glacier staff if you require alternative payment considerations.  We can often accommodate your needs; this works especially well when parents communicate openly in advance of payment due dates.

Overdue Accounts & NSF payments:
Accounts that require excessive administrative efforts (repeatedly overdue invoices, missed payment deadlines, declined credit cards, etc) are subject to $20/month admin fee.

NSF payments are assessed a $20 admin fee.

We are happy to work with all funding aide sources such as KidSport, JumpStart, Success by 6, etc

etransfer@glaciergymnastics.com

• we will only accept EMT payments at this email address: etransfer@glaciergymnastics.com
  
• Payment is due within 24 hours of registration.
• Registration is considered incomplete until payment has been received.
  Your space in class is not secure without payment.
• EMT payment requires manual processing by staff.
• Include the Invoice # in your EMT note and ensure your EMT is adequately identified.
  Your payment won’t be processed if staff don’t know what invoice to apply the payment to.
• Processing times will vary. Once updated, your Uplifter invoice will continue to reflect all payments & registrations in the same manner as it always has. Invoices will be emailed via Uplifter once payment is processed.
• Refunds will be issued as a credit to your account, and cannot be sent back to you via EMT.  You may request to have your credit paid out to you.
• Credit paid out will incur a $20 admin fee, and will be issued via our bookkeeper through the Plooto payment platform.

Our registration policy is that payment is due at the time of registration.

Glacier's web based registration currently allows "in person" payment as a convenience. Prompt payment is appreciated if you choose to pay in person.

Choosing to "pay in person" using the Online Registration system results in an INCOMPLETE  REGISTRATION.

In order to hold the spot in the selected program, parents have until the end of the business day (6pm) to contact the Club, to arrange payment.

Incomplete registrations are deleted from the online system if payment arrangements aren't made.

Missed deadlines to pay in person may result in administrative fees (see overdue accounts below).

The Club is located at the Civic Center at 719 Vernon St and has extensive office hours to receive your payment.

There are no refunds after the 2nd week of classes (except for medical reasons and with a doctor's note).

The following are non-refundable:

• prorated amount for classes attended
• $20 admin fee
• Annual Membership Fees

There are no refunds after the 1st day of camp (except for medical reasons and with a doctor's note).

Withdrawal over the weekend before the start of camp does not leave enough time to fill the spot; and you will be charged for that first day.

The following are non-refundable:

• prorated amount for classes attended
• $20 admin fee
• Annual Membership Fees

Accounts that require excessive administrative efforts (repeatedly overdue invoices, missed payment deadlines, declined credit cards, etc) are subject to $20 admin fee.

NSF payments are assessed a $20 admin fee.

Program fees of $300 or more may be split into installments.

Installment payments require use of a credit card or eTransfer.

The first payment is due at registration and the final instalment is due no later than 4 weeks prior to the last class.

To break your payments into installments contact the office.

If you require special payment considerations, please speak with Glacier staff. We're can often accommodate alternative payment schedules. It works especially well when parents communicate openly in advance of payment due dates.

We are happy to work with all funding aide sources such as KidSport, JumpStart, Success by 6, etc

Learn more about Funding Support options here.

Glacier Gymnastics is committed to refunding parents for unplanned class cancellations due to closure of the Civic Centre facility.

Refunds for cancelled classes will be given in the form of Account Credits equal to the dollar amount of classes missed due to cancellation.

Refunds / Credits will be issued near the end of January (in time for Spring Registration).
If required, additional refunds/credits will be processed a 2nd time after the snow season (end of March).

Account Credits can be used to pay for any future gymnastics class, camp or program.

Account Credits can NOT be used to pay for fundraising purchases or clothing items.
Request to convert Account Credits to a monetary refund can be submitted to the Club Manager by email once the snow season has passed.