Payment & Refund Policies
Payment Policy
Payment is due at the time of registration, and participation in all programs requires fees to be paid in advance.
Payment can be made online or in person, via credit card, cash or cheque.
In Person Payment
Our registration policy is that payment is due at the time of registration.
Glacier's web based registration currently allows "in person" payment as a convenience. Prompt payment is appreciated if you choose to pay in person.
Choosing to "pay in person" using the Online Registration system results in an INCOMPLETE REGISTRATION.
In order to hold the spot in the selected program, parents have until the end of the business day (6pm) to contact the Club, to arrange payment.
Incomplete registrations are deleted from the online system if payment arrangements aren't made.
Missed deadlines to pay in person may result in administrative fees (see overdue accounts below).
The Club is located at the Civic Center at 719 Vernon St and has extensive office hours to receive your payment.
Refund Policy - Recreational Classes
There are no refunds after the 2nd week of classes (except for medical reasons and with a doctor's note).
The following are non-refundable:
- prorated amount for classes attended
- $20 admin fee
- Annual Registration Fees
Refund Policy - Camps
There are no refunds after the 1st day of camp (except for medical reasons and with a doctor's note).
Withdrawal over the weekend before the start of camp does not leave enough time to fill the spot; and you will be charged for that first day.
The following are non-refundable:
- prorated amount for classes attended
- $20 admin fee
- Annual Registration Fees
Overdue Accounts & NSF payments
Accounts that require excessive administrative efforts (repeatedly overdue invoices, missed payment deadlines, declined credit cards, etc) are subject to $20 admin fee.
NSF payments are assessed a $20 admin fee.
Instalment Payments
Program fees of $300 or more may be split into installments.
Installment payments require use of a credit card or postdated cheques.
The first payment is due at registration and the final instalment is due no later than 4 weeks prior to the last class.
To break your payments into installments contact the office.
Alternative Payment Considerations
If you require special payment considerations, please speak with Glacier staff. We're can often accommodate alternative payment schedules. It works especially well when parents communicate openly in advance of payment due dates.
We are happy to work with all funding aide sources such as KidSport, JumpStart, Success by 6, etc
Snow Load Closure - Refund Policy
Glacier Gymnastics is committed to refunding parents for unplanned class cancellations due to closure of the Civic Centre facility.
Refunds for cancelled classes will be given in the form of Account Credits equal to the dollar amount of classes missed due to cancellation.
Refunds / Credits will be issued near the end of January (in time for Spring Registration).
If required, additional refunds/credits will be processed a 2nd time after the snow season (end of March).
Account Credits can be used to pay for any future gymnastics class, camp or program.
Account Credits can NOT be used to pay for fundraising purchases or clothing items.
Request to convert Account Credits to a monetary refund can be submitted to the Club Manager by email once the snow season has passed.